Last Updated: December 2025
These Terms of Service (“Terms”) govern your access to and use of the website www.elchigroup.com (the “Site”) operated by ELCHI GROUP PAZARLAMA İÇ VE DIŞ TİC. LTD. ŞTİ. (“Elchi Group,” “we,” “us,” or “our”).
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.
1. Acceptance of Terms
By using this Site, you represent that:
- You are at least 18 years of age
- You have the legal authority to enter into these Terms
- You are accessing the Site for legitimate business purposes
- You will comply with all applicable laws and regulations
2. Description of Services
Elchi Group provides information about international trade, sourcing, market access, logistics, and compliance services through this Site. The Site serves as an informational platform and contact portal for prospective business partners.
This Site does not:
- Offer e-commerce transactions or online payment processing
- Constitute a binding offer for services
- Create a contractual relationship until separate written agreements are executed
All service engagements require separate negotiation and formal agreements.
3. Use of the Site
3.1 Permitted Use
You may use this Site to:
- Learn about Elchi Group’s services
- Submit inquiries through contact forms
- Access informational resources and blog content
- Evaluate potential business partnerships
3.2 Prohibited Use
You may not:
- Use the Site for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any portion of the Site or its systems
- Introduce viruses, malware, or other harmful code
- Scrape, harvest, or collect data from the Site using automated means
- Copy, reproduce, or redistribute Site content without written permission
- Impersonate Elchi Group or falsely state an affiliation with us
- Submit false, misleading, or fraudulent information through contact forms
- Use the Site to send spam, unsolicited marketing, or phishing attempts
4. Intellectual Property Rights
4.1 Our Content
All content on this Site, including but not limited to text, graphics, logos, images, design elements, software, and data compilations, is the property of Elchi Group or its licensors and is protected by Turkish and international copyright, trademark, and intellectual property laws.
The Elchi Group name, logo, and all related branding are trademarks of ELCHI GROUP PAZARLAMA İÇ VE DIŞ TİC. LTD. ŞTİ.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal or internal business evaluation purposes only. This license does not include:
- Modification or reproduction of Site content
- Commercial use or redistribution without written consent
- Removal of copyright or proprietary notices
4.3 User Submissions
By submitting inquiries, comments, or other content through the Site, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and process such content solely for the purpose of responding to your inquiry and providing requested services.
5. Accuracy of Information
While we strive to provide accurate and up-to-date information, we make no warranties regarding:
- The completeness or accuracy of Site content
- Availability of services in specific jurisdictions
- Regulatory compliance information (which should be independently verified)
- Market data or industry insights (which may change)
Information on this Site is provided for general informational purposes only and should not be construed as:
- Legal advice
- Financial advice
- Trade or export compliance counsel
- Binding commitments or guarantees
For specific business decisions, consult with qualified legal and financial professionals.
6. Third-Party Links
The Site may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for:
- The content, privacy policies, or practices of third-party sites
- Any products, services, or information offered by third parties
- Accuracy or reliability of third-party content
Your interactions with third-party websites are governed by their respective terms and policies.
7. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability or fitness for a particular purpose
- Non-infringement of intellectual property rights
- Uninterrupted, secure, or error-free operation
- Accuracy, reliability, or completeness of content
- Correction of defects or errors
We do not warrant that the Site will meet your requirements or that results obtained from use will be accurate or reliable.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Elchi Group, its directors, officers, employees, affiliates, and service providers SHALL NOT BE LIABLE for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or business information
- Business interruption
- Costs of substitute services
- Damages arising from use or inability to use the Site
Our total liability for any claims arising from your use of the Site shall not exceed the amount you paid to access the Site (if any), or €100, whichever is greater.
Some jurisdictions do not allow limitation of certain damages, so these limitations may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless Elchi Group and its officers, directors, employees, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your use or misuse of the Site
- Violation of these Terms
- Violation of any rights of third parties
- Violation of applicable laws or regulations
- Any false or misleading information you provide
10. Privacy and Data Protection
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to data practices described in the Privacy Policy.
11. Modification of Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site with an updated “Last Updated” date.
Your continued use of the Site after modifications constitutes acceptance of the revised Terms. We recommend reviewing these Terms periodically.
For material changes, we will provide prominent notice on the Site.
12. Termination
We reserve the right to:
- Suspend or terminate your access to the Site at any time, with or without cause
- Remove or disable any content that violates these Terms
- Take legal action against users who violate these Terms
Upon termination, your right to use the Site ceases immediately, but provisions regarding intellectual property, disclaimers, and limitations of liability survive.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict of law principles.
Any disputes arising from or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.
For users in the European Union, nothing in these Terms affects your statutory rights under EU consumer protection laws.
14. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
15. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Elchi Group regarding use of the Site and supersede all prior agreements or understandings.
16. No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of Elchi Group.
17. Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or internet service disruptions.
18. Contact Information
For questions regarding these Terms of Service, please contact:
ELCHI GROUP PAZARLAMA İÇ VE DIŞ TİC. LTD. ŞTİ.
Email: admin@elchigroup.com
Address: Koza Mah. 1655. Sok. Akbatı C Blok Apt. No: 6/C-53, Esenyurt, 34325 Istanbul, Turkey